Customer Service experience at Rancho San Joaquin

We often receive comments, personal experiences, and some are mentioning good things about courses, and sometimes it's bad.

But when it comes to peoples experiences with customer service that they had received from a golf course, we like to post some of them online.

Customer service is right at the top or a good golf experience. If your like some of us, given the choice, between a "great course with bad customer service" and a "good course with great customer service", you'll find yourself choosing the course with better customer service.

And then to others, "golf is golf" and the condition of the course is the most important.

It's a tough argument, and it can go both ways, so let's just say for sure that's customer service is very important; "at the top of the list".

Here is an example of a Southern California golfer's experience at Rancho San Joaquin golf course in Irvine California :

"Pat" wrote :

On a Sunday, in June, my eleven year old son and I had a 4:15 pm tee time at
Rancho San Joaquin.

As the second hole is a par three there were several groups backed up there. After waiting our turn and as we approached the third tee box, there was a foursome (which included a child and a women) trying to cut in front of us.

They didn't want to wait their turn. They should have been four or five groups back on the second tee box, but decided to jump ahead. We told them that this was unacceptable, but then they insisted in jumping ahead of us again on the fairway. Again we told them this was not acceptable, that they should go back to their proper placement. They tried to get in in front of the group ahead of us, who did not allow them either. They tried to get in front of the group behind us, who also refused them.

Then they drove by the fourth green as we were finishing putting. They proceeded to swear and curse at us in a very abusive manner - not to mention the offensive finger gestures.

After some time, the Marshall came by because she had been apprised of the situation. She said that she would deal with them. However, as we placed the 8th hole, the same foursome (now a threesome minus the woman) was playing the 17th hole.

It appears to me that their abrasivenss was rewarded rather then them being kicked of the course.

I rarely complain but in this particular instance this behavior and language was completely unacceptable, even on a public course, especially in front of an eleven year old child.

Why is it called a Birdie, or is it Birdy ?

Just another golf terminology thrown around the course is "Birdie".

We all know that we want birdies but why is it called a birdie anyway ?

The "birdie" came from golfers at the Atlantic City Country Club in 1899.

The term 'birdie' originated in the United States in 1899.  H.B. Martin's "Fifty Years of American Golf" contains an account of a foursomes match played at the Atlantic City (N.J.) CC.  One of the players, Ab Smith relates: "my ball… came to rest within six inches of the cup.  I said 'That was a bird of a shot… I suggest that when one of us plays a hole in one under par he receives double compensation.'  The other two agreed and we began right away, just as soon as the next one came, to call it a 'birdie.'  In 19th century American slang, 'bird' refereed to anyone or anything excellent or wonderful.

In 1924, the wood tee was made popular by Dr. William Lowell from Maplewood, New Jersey. New Jersey is also home to the USGA's (United States Golf Association) Museum in Far Hills.

New Jersey has some of the best championship golfing in the country. No matter which region of New Jersey you're in, a golf course is always within a short driving distance.

Mountain views in the north, Ocean views in the south and hills and trees in the center offer a great backdrop for any round of golf.

There are over 120 public courses and golf clubs to choose from. Some famous golf courses are: Crystal Springs Golf Course, Atlantic City Country Club, Baltusrol, Pebble Creek Golf Club and The Sand Barrens Golf Club. Private golf courses and country clubs number close to fifty throughout the state.

Golf communities are becoming popular in New Jersey. Houses are being built around the golf courses and are named their own community, offering a clubhouse, restaurants, and even schools for all who live within the development. Some clubs are private and only allow residents to golf while others remain open to anyone. Golf communities in New Jersey include: The Fairways at Mays Landing and Crystal Springs.

Bryan Saltus announces “Golf.ingBy.Us”

Ty Daniel's is proud to announce its affiliation with Golfing By Us. Together we will be bringing you tips and insights into your golf game with the help of Bryan Saltus.

Golfing By Us is the support site of Pro Asian Tour player Bryan Saltus. Tune in for the inside track on Bryan's experiences as a professional golfer and his adventures traveling the world with his clubs.

Bryan began golfing at 10 years old and has shown signs of great potential all along. He turned professional in 1996 and played on the pro mini-tours in the United States, winning 22 events. In 2001 he began playing on the Canadian Tour until 2004 when he joined the Asian Tour.

His best finish thus far in Asia was a 2nd in Korea at the GS Carktex Maekyung Open last year. This promises to be his best year yet as he has constantly progressed every season since turning pro.

Bryan is a dedicated and hard working professional and golf is his passion. He is unwavering in his intention to one day win the US Open.

Keep checking in for the latest in road words and tips from our seasoned in house golf pro.

New York Golf

New York state boosts some of the most beautiful golf courses, and with 600 private and public courses to choose from, any golfer is satisfied.

An obvious first choice would have to be Bethpage State Park, the largest public golf facility in the world, home to 5 18-hole courses.

If a private course is more your style, Donald Trump's National Golf Club in Westchester. Officially opened its doors in 2002 and the course features majestic beauty and the clubhouse is decorated in what is officially known as, "Trump Style." Paring a fine golf course with the exceptional service Donald himself would expect, this is a course every avid golfer should visit.

Montauk Downs National Park offers a course designed by Robert Trent Jones in a park where there are many other activities to keep the rest of the family occupied outside. Also offering tennis courts, a pool and a grill which serves breakfast and lunch its an ideal outing for everyone in the family.

One of the four local golf courses in Queens, Clearview Golf Course is among the best, it offers a course that is challenging but not too daunting. It is known for its water hazards, this course boosts a fourth hole that requires a shot over water.

Valley View Golf Course

Just a short drive from Salt Lake City airport in Utah, is a wonderful course that is an amazing deal. For the quality of the course, and the level of play, the greens fee is very low. Valley View Golf Course in Layton, is normally in wonderful condition, has great undulations and nicely secluded just over 28 miles from Salt Lake Airport up the I-15 North, exit 326 to South Ogden.

Lone tree at Valley View Golf Course

Lone tree at Valley View Golf Course

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Golf CartDriving RangeGolf Course Map

The par 5's are quite long like the 17th hole pictured above, from the blue tees all par 5 holes are over 500 yards. The 17th is 509 yards from the blues but with a tough dog leg left. The actual turn wouldn't be so difficult if it weren't for the single tree at the turn's right hand side. Even a good drive with a draw flight path for right hander, the tree is right there to help knock it down.
Par 72
Range/Slope

Total Yardage
Men's
Women's
Black
6,746
71.8/132
Gold
6,275
69.6/126
Silver / White
5,768
67.5/118
73.2/134
Burgundy
4,805

67.5/116

This course grabs you from the beginning right from the first tee box you can see the lush green grass and large water hazards. As pictured below from the 1st tee box, you can't even see the green that is about 100 yards behind the big tree by the white stake on the right side of the water. The greens are well protected by hazards and foliage through out the course, great examples are holes 2, 7, and the 15th.

The first tee at Valley View Golf Course

Once you get your score card (pictured below) you'll notice that it shows the 6 different pin placement sections for each green and has a basic map for each hole. It is a great reference from your pocket as you play. Before the 1st tee box, next to the practice green is a sign that tells you today's pin placement, as seen below.

Score card with hole map and tee positions
Tee position sign at Valley View golf course Valley View's  tee position sign before the first tee

Along with the scorecard each cart is fitted with a course map explaining each hole. It’s very helpful when determining whether to lay up or to try and go for the green. Being able to see each hole helps so much when it comes to club selection. You can find yourself easily misjudging the distance, because of height differences and hazard sizes.

18th hole at Valley View golf course in Utah

The mountain views are breath taking, as you can see pictured above the view at the 18th green of Valley View. It seems the ball will fall off the mountain side, like a few holes at South Mountain, if you hit long on your approach shot. The 18th hole is 440 yards from the Blue tees slightly turning right, a good drive with a slight fade ball flight will leave you in perfect position to approach the green.

Valley View Birds on 15th tee box Par 4 at Valley View golf course

The 15th hole (above left) is a very tough par four if you end on the right hand side of the fairway. Landing on the right side leaves you little choice but to go over the water to reach the green. The water is reachable for big hitters so you have to be careful of the distance.

This course is challenging but not just for the lower handicappers, all levels of golfers can appreciate the views, conditions and level of play at Valley View in Utah.

Lone Wolf at Valley View golf course

After everything, we found Valley View to be a great course and a great experience. The fairways, tee boxes, and greens were in great condition. The over all environment was amazing with the foliage, wildlife, water hazards, and mountain views were just stunning. Absolute deal for the money ! You can see all our free Valley View golf wallpapers download for a background for your desktop.

Include this course in your next golf vacation.

Valley View Golf Course

2501 East Gentile

Layton, UT. 84040

Ph: (801) 546-1630

See all our "Ty Rated" golf courses

Golf etiquette - when to wave up

Some golfers may know how to hit the ball, but don't know a thing about golf etiquette ( commonly misspelled edicate or ediquette ). They seem to disassociate the actual rules of golf with the etiquette, but aren't they really the same thing.

Here is a good example of a long par 3

One main thing about golf etiquette is knowing when to wave other golfers up.

By "wave other golfers up" we mean, allowing the group of golfers directly behind you to tee off or hit up, while you are still playing on the same hole.

Most golf courses have set holes in their course rules that you are to "wave up" on, but how many golfers actually do ? Not many !

Here is the biggest clue on any hole that you should let other golfer hit up, your group is playing too slow or you are playing a hole that the course rules instruct you to. ;)

The first and main reason to allow other golfers to hit up, is to speed up play.

On a long enough par 3 hole ( like pictured above at Talega Golf Course ), the first group tees off, then goes down to the green and waves the group behind them to hit up. Then after they tee off, the first group finishes out the hole and fix their ball marks, as the second group is traveling down to the green.

With a par 3 hole that is shorter, it is normally quicker to play one group at a time.

So what if you are playing on a hole that is not in the course rules to wave up and your group is slowing up the golfers behind you ?

Do wave them up, if:

  1. Your group is being held up by the group in front of you and your on a long enough hole to let the golfers behind you hit up. Then as they are traveling up for their next shot, your group is moving up to the green or next shot.
  2. Your group is falling behind and there is space in front of you for their group to either hit up or just play through. Sometimes it's best to let group behind you just play through, when the group in front of you is far enough ahead.

Don't wave them up or let them play through, if:

There is a group of golfers directly in front of you, or the group behind you is only moving slightly faster. Since it will only bunch up again right in front of you. That wouldn't help your group or the golfers behind you move any faster.

Valley View golf wallpapers

We wanted to share some our favorite photos from Valley View Golf Course in Layton, Utah.

There were a lot of pictures we took that turned out great, but a few stood out from the bunch. Valley View is a great course for views and wildlife, in most of the bigger water hazards there were large to huge bull frogs, deer and her fawn next to tee box, and it all just makes for a wonderful golf experience.

Birds on the 15th tee at Valley View golf course
See all our wallpapers - 1024×768 - 800×600

Pictured above is the tee box of the 15th hole, over a huge water hazard to the green in the far left of the photo. From the blue tee boxes behind (not pictured) the water is in play for longer drivers.

Lone tree on the fairway of Valley View golf course
1024×768 - 800×600

Above is a great photo of a lone tree right in the turn of the dog leg on this fairway. The average drive will leave you just short of the turn and you are left with a lot of fairway to work with still before the green.

18th green at Valley View Golf Course in Utah
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Above you can see the 18th green of Valley View golf course, seems like the green is on a cliffside, well it basically is. The mountan views behind the green are just breath taking.

Lone golfer on the fairway of Valley View golf course

From the blue tees you can see how the hole goes downhill and to the left to the green in the center of the photo above. This is a great photo showing the full experience of teeing off with those types of views at Valley View Golf Course.

See all our free golf desktop wallpapers